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Wellforce Practice Coordinator in Boston, Massachusetts

The Practice Coordinator provides clerical support to ambulatory department clinical staff and customer service for patients.

Responsibilities: Performs general office work including greeting and checking in patients, faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution. Prepares medical records and documentation for patient visits, including loading of information into the EMR system. Takes an active role in monitoring patient flow in clinic and communicating delays to patients and providers. Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification. Assists with billing charge entry and reconciliation. Proficient with Microsoft Office suite including Word, Excel, Outlook. Participates in performance improvement projects and may perform other similar and related duties as required.

Requirements: High School diploma or equivalent required. 1-2 years medical office experience or customer service experience required. Prior experience working in a clinic or hospital environment preferred. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs Excellent interpersonal, organizational and communications skills, both oral and written. Bilingual skills preferred Some knowledge of third party billing preferred. Ability to maintain confidential medical information.

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