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Children's Hospital Boston Poison Information Assistant II in Boston, Massachusetts

58671BRTitle:Poison Information Assistant IIDepartment:Medicine-Pharmacology/Poison ControlAutoReqId:58671BRStatus:Part-TimeStandard Hours per Week:20 Job Category:ClinicalJob Posting Description:At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Poison Information Assistant II will be responsible for:

  • Answering and documenting telephone requests for information. Assessing nature and complexity of call and determines the depth of information to be exchanged. Accurately recording and coding specified information as required.

  • Receiving and responding to calls involving actual or suspected poisoning exposures under supervision from a CSPI. Calming and reassuring callers. Obtaining detailed information regarding substance involved and victims' symptoms and condition. Researches and recommending course of action. Accurately recording and coding specified information as required.

  • Contacting health care providers and other callers for follow-up information on patient’s progress. Accurately recording the information in the patient’s record.

  • Attending continuing education courses and seminars to update knowledge. Sharing observations and experience in the management of poisonings. Participating in regional toxicology meetings, as required.

  • Assisting in the orientation and training of new clinical staff as well as in teaching students, visitors and other groups in the general principles of toxicology/poison prevention and treatment.

  • Working within fixed shifts as assigned to meet the staffing needs of the Center.

To qualify, you must have:

  • 2 years of occupational specific education beyond high school working towards a degree. Education towards a degree in Health related fields of pharmacy, doctor of medicine, or nursing preferred.

  • Analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles and in-depth, experienced-based knowledge.

  • Communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well-developed writing skills.

    *Schedule is to be determined, but will primarily consist of evenings and weekends.

Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.

Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular