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Beth Israel Lahey Health Pharmacy Clinical Manager - Surgical and Transplant Services in Boston, Massachusetts

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

The surgical and transplant services at Beth Israel Deaconess Medical Center delivers advanced care by providing patients with personalized treatment, clinical excellence, and latest in research. The Director of Clinical Pharmacy Programs is recruiting for a Clinical Manager to oversee a team of pharmacists supporting patients in our surgical, transplant, and cardiac care units. The Clinical Manager has the following key responsibilities, including but not limited to: hires and trains new staff, conducts performance evaluations, supports oversight and review of new formulary requests, participates in hospital and system level committees, maintains continuous quality and process improvement, collaborates with nursing directors and managers to ensure patient safety, fosters educational training of students and residents, creates and maintains pharmacist staffing schedule, and supports coverage of clinical on call

Job Description:

Essential Responsibilities:

  1. Practices pharmacy in accordance with laws, rules and regulation of the Massachusetts Board of Registration in Pharmacy, Department of Public Health, U.S. Food and Drug Administration, and Drug Enforcement Administration and in accordance with established departmental policies and procedures. Maintains credentials in accordance with the Massachusetts Board of Registration in Pharmacy.

  2. Collaborates with the Clinical Director and Pharmacy Leadership to develop and implement clinical pharmacy programs and services in support of the pharmacy mission and strategic plan.

  3. Provides leadership and direction to the Clinical Pharmacy Team/s; Manages staff resources, to ensure staffing plans (pharmacist team schedule) meets departmental and patient care needs. Responsible for performance evaluations; staff training and development; team building; recruitment; vacation/leave approvals; disciplinary matters and other related personnel management duties.

  4. Serves as a Clinical Pharmacy Leader and active participant in hospital committees in related clinical practice area and others committees as needed.

  5. Works collaboratively with other health care providers and the clinical team members to develop and maintain a sound formulary system to support evidence based pharmaceutical care and cost-effective drug utilization. Coordinates formulary reviews, drug use evaluations, quality assurance programs.

  6. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: None

  7. Assists in planning, monitoring and/or managing budget in functional area of department.

Required Qualifications:

  1. Doctoral degree in Pharmacy (PharmD) required.

  2. License Massachusetts Pharmacist required.

  3. 3-5 years related work experience required and 1-3 years supervisory/management experience required

  4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Preferred Qualifications:

  1. PGY1 and PGY2 Pharmacy Residency.

  2. Board Certification in Related Practice.


  1. Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

  2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

  3. Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.

  4. Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

  5. Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

  6. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

  7. Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

  8. Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled