Dana-Farber Cancer Institute Patient Safety Program Manager in Boston, Massachusetts

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Network Quality and Safety Program Manager is responsible for the initial and ongoing assessment and monitoring of quality and patient safety at Dana-Farber Cancer Institute’s expanding network sites. The position involves evaluating oncology practices to assure compliance with quality and safety standards and providing consultation and support to those sites.

  • Lead and support patient safety and quality improvement projects across the DFCI network to ensure the safe, effective and patient-centered quality of care. Some travel is required, mostly but not exclusively within New England

  • Conduct audits and chart reviews, and collect observational data to support quality improvement and patient safety initiatives

  • Ongoing refinement and maintenance of clinical standards for DFCI network sites, based on national guidelines and standards and guidance from DFCI colleagues.

  • Conduct evaluations of sites under consideration for membership in the DFCI network focusing on adherence to quality and patient safety standards. Evaluations will include site visits.

  • Conduct ongoing assessments for sites in the network and monitor safety and quality metrics.

  • Actively coordinate and collaborate with network leadership committees, Quality and Patient Safety Department staff, and Clinical Planning and Network Operations Department staff.

Knowledge, Skills and Abilities Required

  • Aptitude and interest in health care quality, risk management, and patient safety.

  • Knowledge of nationally recognized quality and patient safety standards

  • Demonstration of leadership and project management ability.

  • Excellent written and oral communication skills.

  • Superior organizational and interpersonal skills.

  • Demonstrated effectiveness as a team member.

  • Proficiency with computer software applications including Outlook, Word, and Excel.

Bachelor’s degree in health related field required

Master’s degree preferred

Previous experience in an oncology setting strongly preferred

5+ years professional experience in a healthcare setting strongly preferred

1-2 years experience in patient safety, risk management, clinical/regulatory affairs, and/or quality improvement preferred.

The ideal candidate will have detailed knowledge of and experience in diverse oncology practice settings (e.g., community hospitals, private practices, academic medical centers), through professional experience and/or consultative/site assessment roles.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.

Job ID: 2018-11823

Grade: 24

External Company URL: www.dana-farber.org