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ICON Clinical Research Patient Recruitment Planning Specialist in Boston, Massachusetts

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

Title : Patient Recruitment Planning Specialist

Location: Remote - USA

Summary: The Patient Recruitment Planning Specialist acts as a technical expert or in a supporting function in the Patient Recruitment and Retention Planning process. You will also support and manage awarded Patient Recruitment and Retention studies and support and manage patient recruitment vendor engagement and budget development for service areas provided by the Patient Recruitment Planning group.


  • As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus onstreamlining our processes adding value to our business and meeting client needs

  • Provide strategic support and act as a functional lead / technical expert on all aspects of Recruitment and Retention Planning for proposals

  • Support Manager / Snr Manager (Patient Recruitment Planning) in the preparation of presentation / materials for Bid Defence meetings in support ICON business development opportunities

  • Attendance at Kick-off meetings, project meetings as required

  • Development of study and country recruitment and retention strategies and tactics customized to the need of the study and or sponsor in a format appropriate to be incorporated into the Study Recruitment Plan

  • Input into the Site ID questionnaire, or specific recruitment questionnaire (dependent on study/ sponsor requirements)

  • Contract review -ensure specifications are in line with plan

  • Ensure contract or RAP/Start up agreement in place prior to study start

  • Manage the implementation of small to medium sized patient recruitment campaigns

  • Manage/Discuss any strategy or scope changes with the Sponsor/PM in relation to the Recruitment Planning

  • Ensure study information saved to Recruitment and Retention eRoom appropriately

  • Maintain communication and relationships between all the relevant internal and external parities to ensure all intelligence is utilized in order to make best recruitment planning decision

  • Deliver high quality standards and strive for excellence

  • The Patient Recruitment Planning Specialist shall undertake limited supervisory function

To be successful, you will have:

  • Bachelor’s degree, or local equivalent, in a life-science, scientific discipline, medical and / or communication or business studies (A higher level degree is preferred)

  • 3+ years CRO experience and 3 years patient recruitment or similar industry experience

  • Have a background in medicine, science or other relevant discipline with substantial international experience in clinical drug development across a broad range of therapeutic areas

  • Good commercial awareness of current practices and trends Recruitment Planning across the industry

  • Travel (approximately 5%) domestic and/or international.

  • Valid driver license required

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.