Beth Israel Deaconess Medical Center Patient Financial Services Audit Assistant in Boston, Massachusetts

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Patient Financial Services Audit Assistant

Department Description:We are conveniently located at 1135 Tremont St. Our offices are tucked in neatly next to the college campus of Northeastern University. Within walking distance are Symphony Hall, the Huntington Theater, the New England Conservatory of Music, and the Museum of Fine Arts. If it’s a nice day, we are just a home run trot away from Fenway Park.

For easy access to the rest of city and the suburbs, both the Commuter Rail and the Orange line are located right next door.

Our department offers flexible hours, casual dress and the panache of working for a world class medical institution.

We take pride in supporting the patient first mission of Beth Israel Deaconess by managing the revenue cycle and offer an incentive program to all employees to encourage the best financial results possible.

Our department offers diverse professional opportunities by interacting and supporting clinical area operations, by implementing cutting edge systems and by our commitment to a work/life approach to business.

Come work and grow with the Revenue Cycle Department of Beth Israel Deacones

Job Location:Boston, MA

Req ID:28127BR

Job Summary:Obtainins the medical records and other pertinent data required for Third Party Audits. Logs audit information into computer systems.

Essential Responsibilities:

  • Obtain medical records within the established record system of the hospital that are being requested by Third Party Auditors by using the appropriate computer systems and identifying the correct medical record number and account number being requested.

  • Ensure that the pertinent information being requested is present by reviewing both paper and electronic medical records. Gather missing information from clinics and departments and/or computer systems as necessary. Notfy supervisor if additional action is necessary to obtain complete medical record documentation.

  • Log and update data into the appropriate computer systems as required to track medical record request activity in a timely manner.

  • Ensure all requests are made available to the reviewer or completed and mailed to the requestor prior to the due date. For mailed copies of medical records use tracking mail option as required.

  • For offsite reviews, copy and/or print medical record information as requested. For onsite reviews, obtain records and/or print medical record information as requested and make available to reviewer on review date(s). In either case, ensure that all information is complete prior to mailing or review.

Required Qualifications:

  • High School diploma or GED required. Vocational or Technical training preferred.

  • 0-1 years related work experience required.

  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

  • Good understanding of Medical Terminology

  • Working knowledge of medical record filing systems

  • Working knowledge of office copy/printing equipment


  • Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work:Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

  • Customer Service:Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus