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Joslin Diabetes Center Medical Assistant/Phlebotomist (Joslin Care Coordinator ) - PER DIEM in Boston, Massachusetts

The Joslin Care Coordinator (JCC) assists patients, providers and staff in a courteous and professional manner throughout the patient’s visit.

This is a Per Diem (as needed) role: varying days between Monday-Friday with hours that will vary between 7:00 am-6:00 pm.


Along with our fellow health care organizations in the Longwood Medical Area and Greater Boston, all members of the Joslin workforce will be required (by October 31, 2021) to receive a COVID vaccine. The vaccine requirement holds true for Joslin employees who work fully remote and will be a condition of employment for all moving forward.

Therefore, the successful candidate would have to provide proof of full vaccination prior to October 31, 2021.

  • Maintain a clean and safe work area/exam room at all times

  • Greet patients by name (HIPAA compliant); identify self and explain your role

  • Properly identify patient (verify name, DOB) and label specimens/tubes

  • Perform finger sticks and phlebotomy and collect appropriate specimens

  • Obtain blood pressure, pulse, temperature, weight and height as appropriate

  • Label and download patient meters/pumps and print reports whenever needed

  • Assist with updating patient’s medication and pharmacy information

  • Perform data entry efficiently in NextGen and LIS

  • Assist patients with getting ready for provider visit as needed

  • Provide mobile phlebotomy assistance in other areas of clinic as needed

  • Recognize low blood glucose and administer treatment according to clinic protocol

  • Initiate 1903 call whenever needed

  • Assist in training new personnel in the Clinic as appropriate

  • Clean and restock Central Work Up and Units as needed

  • Assist providers and patients with scheduling of appointments when appropriate

  • Other duties as assigned.

  • Cardio Pulmonary Resuscitation (CPR) -American Heart Association (AHA)- certified preferred

  • American Society for Clinical Pathology (ASCP) phlebotomy license or equivalent preferred

  • Registered Medical Assistant (RMA) or Certification in Medical Assisting (CMA) - must have passed an exam through one of the following organizations preferred:

-American Association for Medical Assistants (AAMA)

-American Medical Technologists (AMT)

-National Healthcare Association (NHA)

-National Center for Competency Testing (NCCT)

-New England Association of Schools and Colleges (NEASC)

  • Proficient computer skills

  • Effective organizational and interpersonal skills to anticipate and react to the needs of patients and medical staff

  • Stellar customer service

  • Ability to function in fast paced, diversified work environment

  • Excellent communication skills

Requisition Number (add R/N and FY after populates): PD3376-20

External Company Name: Joslin Diabetes

External Company URL:

Street: One Joslin Place