State of Massachusetts Intake Support Specialist in Boston, Massachusetts
Answer phone calls from death scenes, hospitals, and other medical facilities to collect detailed information for medical examiners' review.
Transcribes demographics, circumstances of death and past medical history into case management system.
Creates case record with intake information, including any related supplemental case information.
Requests medical records, hospital admission blood samples, police reports, and other medical history after initial case intake as needed.
Monitors cases involving organ and tissue donation to ensure OCME is notified and updated regarding status and interacts with District Attorney regarding case details as needed.
Coordinates with Mortuary Technical Staff case information required for transportation of decedent to OCME.
Coordinates exams by District Medical Examiners (DME) as needed, including faxing paperwork, contacting Funeral Homes and relaying case information to assigned DME.
Assists Funeral Homes with information on declined cases as needed.
Enters information into cremation case management system; fax back assigned number to Funeral Home/Crematory.
Performs other duties as assigned or requested.
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.
II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Educational substitutions will only be permitted for a maximum of two years of the required experience.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
Job: *Administrative Services
Organization: *Chief Medical Examiner
Title: Intake Support Specialist
Location: Massachusetts-Boston-720 Albany Street
Requisition ID: 180003SM