State of Massachusetts Intake Support Specialist in Boston, Massachusetts

  • Answer phone calls from death scenes, hospitals, and other medical facilities to collect detailed information for medical examiners' review.

  • Transcribes demographics, circumstances of death and past medical history into case management system.

  • Creates case record with intake information, including any related supplemental case information.

  • Requests medical records, hospital admission blood samples, police reports, and other medical history after initial case intake as needed.

  • Monitors cases involving organ and tissue donation to ensure OCME is notified and updated regarding status and interacts with District Attorney regarding case details as needed.

  • Coordinates with Mortuary Technical Staff case information required for transportation of decedent to OCME.

  • Coordinates exams by District Medical Examiners (DME) as needed, including faxing paperwork, contacting Funeral Homes and relaying case information to assigned DME.

  • Assists Funeral Homes with information on declined cases as needed.

  • Enters information into cremation case management system; fax back assigned number to Funeral Home/Crematory.

  • Performs other duties as assigned or requested.

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate’s or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.

II. An Associate’s or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Administrative Services

Organization: *Chief Medical Examiner

Title: Intake Support Specialist

Location: Massachusetts-Boston-720 Albany Street

Requisition ID: 180003SM