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Labcorp Director, Patient Engagement and Recruitment in Boston, Massachusetts

Job Overview:

The Director, Patient Engagement and Recruitment is responsibe for the following:

  • Continually scan the environment for next in class solutions to improve patient recruitment and create novel capabilities and processes to implement these solutions.

  • Ensure Patient recruitment and retention services, capabilities and solutions are optimally deployed.

  • Develop and ensure implementation of best in class strategies for clients in order to meet or exceed recruitment goals.

  • Ensure strategies leverage best in industry capabilities that are tailored to specific study needs.

  • Build and oversee staff (as applicable) that are responsible for executing and managing patient recruitment activities for clinical studies with a focus on time, budget, quality and metrics.

  • Employ a lessons learned philosophy which is supported by analytics and innovative patient strategies.

  • Partner with service providers and build robust service offerings and mutually beneficial relationships.

  • Stakeholder management, vendors, patient groups and networks, and internal collaborations.

  • Support strategic marketing strategies to promote a patient centric service offering.

  • Act as a spokesperson for the Feasibility, Recruitment and Engagement function.

  • Proven ability to provide leadership and strategic direction as a subject matter expert in the patient recruitment and retention environment.

  • Recruit, train and mange talent by developing goals and objectives aligned with the company strategic vision and mission ensuring high standards of quality and performance.



  • University/college degree (preferably post graduate and Life Sciences) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution or equivalent education and experience

  • Broad knowledge and understanding of global drug development and the clinical trial project management process, with a special emphasis on patient recruitment, engagement and retention

  • Thorough and practical working knowledge of ICH-GCP guidelines, including relevant international requirements/guidelines for the conduct of global clinical development programs

  • An understanding of aspects surrounding business development (time and cost estimates, bid defense, contracts)

  • Proven ability to understand and communicate corporate policies

  • Through knowledge of time and cost estimate development and pricing strategies


  • Extensive experience in developing patient centric approaches supported by innovative techniques to support clients’ needs

  • Detailed knowledge of CRO and/or pharmaceutical environment

  • Thorough knowledge of relevant clinical study delivery procedures

  • Master or other advance degree

  • High level of business acumen

  • A leader with proven patient recruitment, engagement, retention and compliance experience used to working in a matrix environment

  • Demonstrated networking abilities and an ability/willingness to work with individuals across the globe

  • Strong communication, planning and organizational skills


Minimum Required:

  • 10 years relevant clinical research experience to include a minimum of 5 years in a patient recruitment role or 8 years project management or delivery.

  • Minimum of 10 years relevant clinical research experience at investigational site or relevant research institution, pharmaceutical, or biotech organization

  • The ideal candidate will possess 10+ years’ experience with increasing levels of responsibility in a clinical research environment