Labcorp Director, Patient Engagement and Recruitment in Boston, Massachusetts
The Director, Patient Engagement and Recruitment is responsibe for the following:
Continually scan the environment for next in class solutions to improve patient recruitment and create novel capabilities and processes to implement these solutions.
Ensure Patient recruitment and retention services, capabilities and solutions are optimally deployed.
Develop and ensure implementation of best in class strategies for clients in order to meet or exceed recruitment goals.
Ensure strategies leverage best in industry capabilities that are tailored to specific study needs.
Build and oversee staff (as applicable) that are responsible for executing and managing patient recruitment activities for clinical studies with a focus on time, budget, quality and metrics.
Employ a lessons learned philosophy which is supported by analytics and innovative patient strategies.
Partner with service providers and build robust service offerings and mutually beneficial relationships.
Stakeholder management, vendors, patient groups and networks, and internal collaborations.
Support strategic marketing strategies to promote a patient centric service offering.
Act as a spokesperson for the Feasibility, Recruitment and Engagement function.
Proven ability to provide leadership and strategic direction as a subject matter expert in the patient recruitment and retention environment.
Recruit, train and mange talent by developing goals and objectives aligned with the company strategic vision and mission ensuring high standards of quality and performance.
University/college degree (preferably post graduate and Life Sciences) or certification in a related allied health profession (i.e. nursing, medical or laboratory technology) from an appropriately accredited institution or equivalent education and experience
Broad knowledge and understanding of global drug development and the clinical trial project management process, with a special emphasis on patient recruitment, engagement and retention
Thorough and practical working knowledge of ICH-GCP guidelines, including relevant international requirements/guidelines for the conduct of global clinical development programs
An understanding of aspects surrounding business development (time and cost estimates, bid defense, contracts)
Proven ability to understand and communicate corporate policies
Through knowledge of time and cost estimate development and pricing strategies
Extensive experience in developing patient centric approaches supported by innovative techniques to support clients’ needs
Detailed knowledge of CRO and/or pharmaceutical environment
Thorough knowledge of relevant clinical study delivery procedures
Master or other advance degree
High level of business acumen
A leader with proven patient recruitment, engagement, retention and compliance experience used to working in a matrix environment
Demonstrated networking abilities and an ability/willingness to work with individuals across the globe
Strong communication, planning and organizational skills
10 years relevant clinical research experience to include a minimum of 5 years in a patient recruitment role or 8 years project management or delivery.
Minimum of 10 years relevant clinical research experience at investigational site or relevant research institution, pharmaceutical, or biotech organization
The ideal candidate will possess 10+ years’ experience with increasing levels of responsibility in a clinical research environment
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