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Beth Israel Lahey Health Clinical Supervisor - Immunohistochemistry Lab in Boston, Massachusetts

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Under the direction of the Operations and Clinical Managers, a Clinical Supervisor provides leadership and oversight of specific areas of testing or support services.

This position is eligible for a sign on bonus up to $7,000 and is paid in two payouts.

Job Description:

Essential Responsibilities:

  • Maintains effective workflow and operations. Acts as an expert resource within an area of specialty.

  • Drives Quality Improvement initiatives and seeks ways to improve performance and service.

  • Recommends and prepares Standard Operating Procedures for designated area and provides training in the area of expertise.

  • Oversees scheduling and payroll. Maintains timely and effective communication and feedback to managers and employees.

  • Performs and submits to Human Resources all performance assessment documentation on time so that employee morale is maintained at a high level.

  • Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.

  • Assists in planning, monitoring and/or managing budget in functional area of department.

  • Direct Reports: 4-6; Indirect Reports: None.

Required Education : Bachelor’s degree in Medical Laboratory Science / Medical Technology or Biological Science required.

Preferred Education: None.

Required Work Experience : 5 or more year’s full time experience required.

License/Registration/Certification : ASCP certified generalist or categorical Technologist or equivalent accreditation required.

Other: Demonstrates autonomy, critical thinking skills and has skillset required to oversee shift operations.

Capability and capacity to lead multiple projects and assist with staffing needs under the direction of department leadership.

Experience and high proficiency with computers required. Web based application experience, Microsoft applications including excel experience required.


Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.

Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.

Independence of Action: Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.

Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.

Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.

Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.

Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.

Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled