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Beth Israel Lahey Health Clinical Manager -- Social Worker (Bowdoin Street Health Center) in Boston, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

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The Manager - Social Work reports to the Executive Director of Bowdoin Street Health Center. This position is responsible for clinical social work practice, programming, teaching, and the community health worker program. Manages designated division(s) of the Social Work Department.

Department Description: Founded in Boston's Dorchester neighborhood in 1972 by community residents, Bowdoin Street Health Center remains focused on providing outstanding medical care while maintaining a tradition of working with residents to identify and meet their unique health needs. The mission of the health center is to provide excellent, compassionate care to our patients and support the health of the entire community.

Job Description:

Coordinates social work practice for accountable areas of practice. Works with interdisciplinary leadership in assigned clinical service areas to define and oversee best practice standards. Monitors the quality of social work staff performance and productivity in accordance with established standards. Responsible for personnel management including, but not limited to: deployment of staff, scheduling vacations, developing suitable coverage plans, employee engagement and retention. Demonstrates advanced clinical knowledge and the ability to provide supervision and consultation around complex psychosocial, ethical and risk management situations. Broad understanding of fiscal and regulatory issues that affect decision making and care planning. Identifies psychosocial and care planning needs of patients and families. Oversees development and maintenance of screening procedures and clinical care programs which best serve these needs. Identifies opportunities for Quality Improvement and works with the Senior SW Director and other managers to plan and Implement Departmental and/or Medical Center Quality Improvement initiatives. Collaborates closely with medical, nursing, and administrative leaders of assigned areas to align and integrate social work practice with overall practice and strategic goals. Leads projects and work groups within Social Work and in the Medical Center. Responds to new requests from within and outside the Department; develops charters and work plans to achieve project goals. Participates in Medical Center and community committees and initiatives. Advocates on behalf of patients and the Medical Center around changes in state, federal and managed care policies. Responsible for professional development of social work and interdisciplinary staff. Develops educational programs for social work staff, graduate students, medical students, house officers, nurses, and trainees of other health care disciplines. May teach at schools of graduate education. Initiates ideas for clinical and administrative research and supports staff in these efforts.

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As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled