Tufts Medical Center Clinical Care Manager/Nurse Practitioner in Boston, Massachusetts
Clinical Care Manager/Nurse Practitioner
Schedule: Full-Time Regular
Shift: Day Rotation
Master's degree is required
Bilingual candidates are encouraged to apply
Customer service skills are required
Reports directly to the executive director of nursing and patient care services with clinical supervision from the medical director of the pediatric complex care program. The Pediatric Clinical Care Manager/Nurse Practitioner (CCM/NP) for Complex Care is responsible and accountable for care coordination and medical co-management for children enrolled in the Pediatric Complex Care Program. Serves as the accountable nursing leader in the development of the pediatric complex care program. Together with the team of clinical staff, the CCM/NP will prioritize patient care maximizing efficiencies. This clinical provider will provide patient care within regulations in accordance to their licensure within the Commonwealth of MA. The Clinical Care Manager/Nurse Practitioner is a leader within the Floating Hospital and provides direction and sets nursing care priorities for patient care within the complex care program. Commitment and expertise in family centered care. Strong program development skills. Contributes to the development of effective care interventions and tools. The Clinical Care Manager/Nurse Practitioner establishes priorities for each patient/family in collaboration with the interdisciplinary care team. The Clinical Care Manager/Nurse Practitioner facilitates care provided by individuals and departments outside of the Floating Hospital, seeking appropriate support to alleviate identified obstacles to efficient care. The performance of the CCM/NP will be based on: Performance on established metrics of care efficiency. Ability to create and maximize teamwork. Clinical ability as an advance practice provider. Leadership and management acumen. Leader in establishment of quality assessments and improvement activities. The Clinical Care Manager/Nurse Practitioner will perform within the role functions of NP and/or PA when indicated, and within job descriptions. Develops and maintains affinity between all members of the complex care administrative and Clinical staff, thus producing high performing, patient focused teamwork. Develops and maintains affinity between all supporting departments, clinical areas, and staff outside the Floating Hospital, thus producing high performing, patient focused teamwork.
Mature professional who exhibits the following skills: Leadership skills: Serves as an accountable nursing leader for program and team members. Lead by example, Positive thinking, focused on goal, evidence based care. Nurse Practitioner skills, knowledge and expertise in care of children and families. Communication Skills: Listens, persuades, influences and leads others. Organization skills: Plans, sets goals, analyzes results. Educator: able to convey information effectively. Team building Skills: Sets examples, provides vision, flexible, delegates, positive, energetic. Coping skills: Flexible, creative, patient, persistent. Technical skills: Experience, clinical knowledge and expertise, Inspires a shared vision. Successful communicator. Integrity. Enthusiasm/Passion. Empathy. Competence in role of CCM. Ability to delegate tasks. Cool under pressure. Team building skills. Problem solving skills. Nurse Practitioner. Qualified in all basic and advanced cardiac life support standards as set by the American Heart Association (PALS). Possess the knowledge, skills and ability to care for pediatric patients with a broad range of medical and complex challenges. Sophisticated knowledge and aptitude in family centered care. Possess the maturity, self-confidence, and ability to identify complex patient management plans through collaboration with the complex care team. Multilingual skills preferred. Eligible for state and federal controlled substances registration. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. Ability to provide primary care for a caseload of patients according to practice guidelines and hospital policies, procedures and protocols. Provides formal feedback to all members of the care team and support department. Provides input to a budget and provides oversight to the nursing aspects of resource allocation and development of the program. Sets goals and reports on outcomes to designated hospital committees. Identifies and works with hospital leaders and members of the care team to remove barriers in development and operations of the program. Serves as the accountable nursing leader and consider member of the management team.
MSN required with active RN and APNP license.
BLS Certification required (PALS recommended).
Project management and program development experience required. Previous Leadership and management experience required. Current Massachusetts Registered Nurse License to practice in expanded role (APN). Possesses the skills and knowledge to provide care to the age group of the population serviced including: Knowledge of growth and development; family centered care. Ability to interpret age specific data and response to care. Provide age specific communication. Inpatient or outpatient clinic care areas. Continuous exposure to sick patients and bodily substances. Work requires frequent lifting of patients.