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Humana Associate VP, Technology Solutions, Pharmacy in Boston, Massachusetts


The Associate Vice President of Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance. Provides input into function's strategy.


The AVP, Technology Solutions is responsible for leading the overall technology advancement for Humana Pharmacy. This will encompass growth in Traditional, Specialty, and OTC from a 50% expected increase in volume through 2025. The growth will expand our systems, enhance our Digital journey, physically grow our dispensing sites, and deliver on an ever increasing amount of capabilities. You will work strategically with Humana Pharmacy and Specialty Pharmacy executives to drive technology solutions to meet the current and future needs for two large P&Ls of Humana.

Responsibilities include:

  • Directly accountable for $20-30M of IT spend per year in Direct Labor, Professional Services, Hardware/Software, SaaS, etc.

  • Implement Inovalon One Cloud Solution and ePostRx Modernization in a manner that aligns with business growth

  • Make recommendations related to acquisitions and divestitures, appropriate buy/build/partner decisions, and directs business leaders on how Information Technology advances their business.

  • Drive a delivery roadmap with both short-term capabilities and long-term solutions in support of the Pharmacy Strategy

  • Attract, hire, grow, and mentor individuals on the team and foster an environment of engagement.

  • Work cross functionally across the enterprise to ensure Pharmacy Technology is highly resilient, secure and robust. This role is responsible for managing key business and IT vendor relationships

  • Lead a team of 200 total team members with a culture of inclusion, support, and curiosity that demonstrates the Humana values

  • Actively advocate for new ways of working and delivering on outcomes; lead and support technology and business team's adoption and adherence to Agile principles

Key Candidate Qualifications

  • Bachelor's degree in Pharmacy, HealthCare, Computer Science or related IT field

  • 10+ years of progressive experience delivering technology solutions

  • 8+ years of experience leading Technology Enablement Teams with increasing responsibility

  • 5+ years of experience in multiple SDLC delivery mythologies including Waterfall and Agile

  • Pharmacy background in technology preferred

  • A demonstrated willingness to challenge the status quo and offer opinions and perspectives that run counter to prevailing viewpoints

  • Solid understanding of business strategy and a record of demonstrating how technology enables business outcomes

  • Experience in managing change by leading and energizing others, modeling adaptability, and inspiring strong organizational performance through periods of transformation, ambiguity, and complexity.

  • Excellent oral and written communication skills, including the polish, poise, and executive presence that will ensure effective interaction with senior and executive level audiences

  • Deep understanding of modern information technology strategy and practices

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

  • Provide proof of full vaccination OR

  • Commit to weekly testing, following all CDC protocols, OR

  • Provide documentation for a medical or religious exemption consideration

This policy will not supersede state or local laws. Requests for these exemptions should be submitted at least 2 weeks prior to your scheduled first day of work.

Scheduled Weekly Hours