Bay Cove Human Services Assistant Residential Program Director in Boston, Massachusetts
Position Title:Assistant Residential Program Director
Division:Mental Health Services
Program Name:Harbor House
Schedule:2pm-10pm Saturday, Sunday, & Monday
Responsibilities:The Assistant Residential Program Director provides evening supervision of direct care staff and assists the Residential Program Director in the day to day operations of an Intensive Behavioral Group Living Environment (IBGLE). The Assistant Residential Program Director contributes to Bay Cove’s mission by ensuring an atmosphere in which Persons can build trusting relationships and engage meaningfully towards greater independence. The ARPD will: Provide oversight and supervision of direct care staff during the scheduled evening shifts and morning shifts in the absence of the RPD. Conduct interventions with Persons residing at the IBGLE to assist with skills training and support in all areas of functioning including: symptom management, coping skills, substance abuse, vocational and educational, housing, activities of daily living, benefits counseling, money management, public transportation, appointment attendance, social and recreational, etc. Supervise the IBGLE’s assigned Medication Officers to ensure competent management of the Medication Administration Program, including: 1) ensuring that there are doctor’s orders for all medications; 2) ensuring that all medications are properly entered into the electronic record; 3) preparing the monthly med sheets; 4) counting the medication at least weekly and ordering needed medications and supplies; 5) obtaining new prescriptions; 6) ensuring all medications are logged in and out of the medication tracking binder; 7) ensuring that all medications are stored under proper conditions; 8) ensuring proper communication among staff in order to coordinate follow up tasks around medication; 9) completing and submitting medication error reports; and 10) assisting in coordinating medical, dental and psychiatric appointments for clients. Oversee the scheduling, supervision, evaluation, and progressive disciplinary action process of assigned individuals and of all staff in the absence of the RPD. Maintain a pool of qualified relief staff by orienting, training, and coordinating relief staff coverage. Carry out the RPD’s responsibilities in the absence of the RPD, including problem solving, facilitating meetings, facilitating financial and budgetary procedures (such as petty cash, client finances, and payroll), staff scheduling, and proper implementation of clinical protocols. Maintain accurate programmatic documentation such as time sheets, fire drills, incident reports, transportation logs, daily logs, service notes, safety plans, and any other documentation assigned. Assist the RPD in ensuring that agency and regulatory standards are met and maintained, including inter-agency QA audits, CARF, DMH licensing, and MAP reviews and in ensuring the proper maintenance of the physical site in compliance with all state, federal, DMH, North Suffolk, and Bay Cove regulations and requirements. Provide crisis assessment, prevention, and needed intervention during the work day and while on-call on nights and weekends as scheduled. Utilize recovery-oriented language and principles in all communication and interactions with Persons, colleagues, and collaterals.
Qualifications:A master’s degree in psychology or related field preferred. A bachelor’s degree in psychology or related field required. At least two years of related experience. At least one year of supervisory and management experience preferred. Demonstrated professional communication and organizational skills. Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps. Department of Public Health certification in medication administration required within 3 months of hire. Flexibility to work evenings and weekends on an as needed basis. Ability to climb stairs and carry up to 40 pounds, as well as the physical capacity to assist people with mobility impairments as needed. Valid driver's license. Use of personal cell phone for work purposes. Bilingual candidates encouraged to apply.
Driver's License Required?Yes
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