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Beth Israel Deaconess Medical Center Admin Asst III -Administration in Boston, Massachusetts

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Admin Asst III -Administration

Department Description:The Respiratory Care Department at BIDMC has approximately 60 Registered Respiratory Therapists on our staff. Our therapists are assigned to one of 9 adult ICUs and are primarily focused on management of mechanical ventilation of the critically ill. They also provide coverage to an active Emergency Department, Cath Lab and acute care floors. We have several therapists trained as ECMO Specialist and will be training more in the near future. This is a new program at BIDMC and we are very excited about the opportunity for our members to be part of the team. BIDMCs affiliation with the Harvard School of Medicine requires our Respiratory Therapist be intimately involved in the mentorship of physicians in training and the delivery of state of the art Respiratory Care. Our therapists play an integral role in several studies that are currently underway in our intensive care units

Job Location:Boston, Massachusetts

Req ID:48028BR

Job Summary:Provides secretarial and administrative support to a director or other leadership position(s) in a department and requires in-depth knowledge of the department's programs and services. Involves extensive interaction with diverse populations including the public, visitors, patients and families, external customers, medical practitioners and medical center staff.

Department Specific Job Responsibilities:

  • Organizes and manages Respiratory Care Departmental Schedule for a growing department of over 50 FTE's.

  • Maintains records of time and attendance

  • Prepares weekly payroll

  • Performs and maintains quality assurance reports and audits.

  • Acts as a liaison between Maintenance, Biomedical and Respiratory departments. For example, coordinating medical gas shutdowns and equipment repair/preventative maintenance.

  • Maintains inventory and orders supplies as needed. Other duties as assigned

Essential Responsibilities:

  • Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.

  • Types correspondence, forms, reports, manuscripts or other materials that may require complex formatting. Prepares documents with stylized formats, lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreads and edits materials for grammar, punctuation and spelling.

  • Schedules appointments and meetings and maintains personal calendars for manager/director(s). Organizes conference calls and meetings, sometimes with large numbers of participants. Reserves meeting locations and equipment. Prepares meeting agenda and other materials. Prepares travel arrangements as needed.

  • Organizes and schedules conferences, seminars or other department sponsored programs or events. Coordinates all necessary arrangements: location, registration forms and fees, agenda, refreshments, materials and equipment.

  • Maintains departmental files, records and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing and distributing periodic reports, mailing labels and other information as needed. Maintains department reference library of books, journals and other materials.

  • Communicates regularly with vendors, medical center staff, patients and visitors and other customers. Interacts with others to provide, gather and disseminate information, maintaining confidentiality as appropriate. Independently researches and follows through on a wide variety of requests.

  • Performs routine maintenance and/or set-up of office equipment and requests equipment repair services as needed. Maintains office supply inventory; orders office supplies according to established guidelines. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies.

  • Prepares, routes and tracks administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.

  • Performs routine clerical duties, such as opening and sorting mail, photocopying materials and sorting, collating and distributing documents.

  • Facilitates problem solving, providing appropriate direction to others. Acts as a department resource to others for information and training.

Required Qualifications:

  • High School diploma or GED required. Associate's degree preferred.

  • 3-5 years related work experience required.

  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

  • Decision Making:Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

  • Problem Solving:Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

  • Independence of Action:Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

  • Written Communications:Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications:Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge:Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work:Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

  • Customer Service:Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

EOE Statement

BIDMC is EOE M/F/VET/DISABILITY/GENDER IDENTITY/SEXUAL ORIENTATION

Vaccines

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. BILH requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.

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