State of Massachusetts Background Record Check Specialist I in Boston 51Sleeper St, Massachusetts

The Department of Early Education and Care (EEC) represents an exciting opportunity to build a new, coordinated, comprehensive system of early education and care in Massachusetts.

The services that EEC provides to the children and families of the Commonwealth can be divided into the following three main categories:

  1. Information and referral services for all families in Massachusetts, including parenting information, and resource and referral services for early education, child care and after school opportunities to the families of approximately 1 million children under the age of 13.

  2. Licensing, regulation, and comprehensive quality improvement support for all child care providers, serving approximately 250,000 children daily.

  3. Financial assistance to help low-income families pay for child care and early education. EEC provides subsidies on a sliding fee scale basis for approximately 50,000 children.

EEC seeks an individual for the role of Background Record Check Specialist I. The purpose of this work is to coordinate and monitor the processing of Background Record Checks by performing a wide range of functions including sending notification to EEC licensed programs of background check issues; answering all phone and email inquiries from applicants, licensed programs and the general public; corresponding with EEC licensed programs as needed; ensuring compliance with applicable laws, regulations and policies; entering data into EEC databases; updating EEC databases with background check results; assisting with fingerprinting homebound applicants; and providing customer service for the agency and other services as needed.

Successful candidates will be required to pass an enhanced background record check, including fingerprinting.

DUTIES AND RESPONSIBILITIES

  • Provide overall administrative support to the Background Record Check (BRC) unit including processing mail, data-entering information into EEC's BRC database, filing records, and composing and sending correspondence to BRC stakeholders.

  • Respond to inquiries regarding BRC issues from EEC stakeholders to ensure appropriate resolution and follow-up.

  • Provide technical assistance to EEC licensed programs, EEC staff, and background check applicants regarding reading and understanding BRC reports including state and national Criminal History Record Information (CHRI), Massachusetts Criminal Offender Record Information (CORI), Sexual Offender Record Information (SORI), and Department of Children & Families (DCF) supported 51B reports.

  • Provide technical assistance to EEC licensed programs, EEC staff, and background check applicants regarding the application of EEC's BRC regulations, policies and procedures.

  • Maintain confidentiality of BRC information in accordance with all applicable laws and regulations concerning the access to and dissemination of the information.

  • Receive and review CORI results from the Massachusetts Department of Criminal Justice Information Systems (DCJIS), determine the appropriate crime category and code EEC CORI database accordingly.

  • Receive & review CHRI results from the Federal Bureau of Investigations and the Massachusetts State Police and determine the appropriate crime category and code EEC CORI database accordingly.

  • Conduct DCF checks and update the EEC database with the results.

  • Assist with the Information Technology development process for upcoming background record check requirements.

  • Redact DCF reports in accordance with established guidelines.

  • Receive and review documentation submitted by BRC applicants for consideration of their suitability to work in a setting that requires or has the potential for unsupervised contact with children.

  • Perform fingerprinting of background record check applicants as necessary.

  • Assist with processing and receiving consent forms for background record checks.

  • Perform other duties as assigned.

Preferred Qualifications:

  • Ability to maintain confidential information.

  • Ability to deal tactfully with others.

  • Ability to communicate clearly and effectively in oral and written expressions.

  • Ability to maintain accurate records.

  • Strong data-entry skills.

  • Ability to understand, explain and apply the laws, rules, regulation, policies, procedures, etc. governing assigned unit activities.

  • Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations.

  • Strong analytical skills.

  • Strong Organizational skills.

  • Ability to follow written and oral instructions.

  • Ability to exercise sound judgment.

  • Ability to establish harmonious relationships with others.

  • Ability to work independently.

  • Substantial experience working with Microsoft Office applications.

  • Professional proficiency in Spanish is beneficial.

Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator’s License or equivalent from another state.

Salary placement is determined by education and years of experience directly related to the position and the Human Resources Division's Recruiting Guidelines.

Questions regarding this posting should be referred to Meaghan Lazarovich, HR Business Partner, atMeaghan.Lazarovich@mass.gov.

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*

II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Administrative Services

Organization: *Department of Early Education and Care

Title: Background Record Check Specialist I

Location: Massachusetts-Boston 51Sleeper St

Requisition ID: 180008GT