Lahey Health Surgical Liaison, 40 hours in Beverly, Massachusetts
About the Job
Beverly Hospital, A member of Lahey Health, promotes the culture and philosophy which enables employees to give and receive the best of care.You can become a part of the team that achieves this success through our CREATE values of Compassion, Respect, Excellence, Accountability, Teamwork, and Empathy.
Assigned to Surgical waiting area to facilitate communication among patients, families/friends, physicians and perioperative staff. Primary function to communicate non-clinical information regarding patient status and progress in Holding, OR, Pacu and SDC throughout the perioperative course. To Facilitate availability of patient families for confidential physician discussions. To facilitate family involvement in perioperative care by assisting with unobtrusive and approved visitation to Holding, Pacu and SDC. To facilitate perioperative service patient and family satisfaction. To assure Patient Advocate involvement in service recovery as needed. To direct patients and families within the waiting areas for Surgery, PAT and Anesthesia consultations.
40 hours per week, day shift.
Excellent communications skills, the ability to be empathetic and kind. Flexible, able to manage several issues simultaneously. Professional appearance and demeanor. Knowledge of medical terminology preferred.