LogixHealth Resource Assistant, Coding in Bedford, Massachusetts
Are you interested in joining a team that strives to positively impact the healthcare system?
LogixHealth provides services and technology that result in smarter healthcare. We need the best and most inspired team members and are looking for people with a high level of intellectual curiosity and drive who always ask "why" and "how can we do it smarter."
If we have piqued your interest and you also possess:
A strong attention to detail and active listening skills
Proficient computer and Microsoft Excel skills
The ability to multitask
We want to meet YOU!
Provide support to the Resource Team in the delivery of an exceptional coding resource product that is accurate, complete and concise.
Duties and Responsibilities
Monitor and track/log all pertinent inquiries and issues that arise, into the CRM (Customer Relationship Management); an electronic data depository tool that houses all crucial client challenges and problem resolutions. Ensure this information is tracked timely and appropriately, and all data recorded is easily searchable/accessible via hyperlinks to client coding policies
Monitor all emails received through Outlook and to ensure all internal and external client communications are responded to in a timely manner
Maintain/ensure all client information in CRM coding fields, Master Client Grid, Master Coding Grids, and all coding templates and UAC grids on Garden are up to date by following Coding Policy QA process
Execute the Annual Coding Policy Review project/push out all policies to clients for a review and to follow thru until it?s 100% completed
Schedule conference calls with internal and external clients and record notes pertinent to the discussions
Maintain and organize policy binders, team manuals, and Coding Resource Library on Garden
Attend to special administrative projects as assigned
Must be organized and be able to prioritize between multiple tasks or projects
Adhere to the Code of Conduct and be familiar with all compliance policies and procedures stored in LogixGarden relevant to this position
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities perform the duties.
Education (Degrees, Certificates, Licenses, Etc.)
High School Diploma or equivalent combination of education and experience required
Baseline knowledge of medical coding (or currently in a certification program is a plus)
Prior MS Office experience, including proficiency with Excel and Word, and internet software experience required.
Prior experience and proficiency with MS Excel, Outlook and Word Doc required
1?2 years of experience in administrative role is required
Work experience in clinical setting is a plus
Specific Job Knowledge, Skill and Ability
Ability to add, to subtract, multiply and divide in all units of measure; this ability will encompass using whole numbers, common fractions and decimals
Ability to compute rates, ratios and percentages
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals
Ability to write routine reports and correspondence
Ability to communicate effectively verbally and in writing in a business manner
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Specific vision abilities required by this job include close vision
Ability to sit for prolonged periods of time, use hands, talk, hear and occasionally walk and reach with hands or arms