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Veterans Affairs, Veterans Health Administration Lead Dental Assistant in Bedford, Massachusetts

Summary The Lead Dental Assistant position is located in the Dental Department at the Bedford, MA location. This position is a full-time at 40 hours per week. Responsibilities Duties for the position include but are not limited to: Lead Duties: Duties listed in this section comprise of at least 10% of the lead dental assistant's time. Leads a team of employees performing at the GS-6 level or below and provides guidance and technical direction necessary for accomplishing the work of the team. Coordinates daily dental assistant work assignments, monitors the status and progress of work, makes adjustments if necessary and ensures the work assignments are carried out. Prepares dental assistant/doctor schedule and makes adjustments accordingly. Prepares clinic rotation schedules for maintaining dental clinic and follows through to ensure that tasks have been performed. Obtains assistance from the Dental Assistant Supervisor and/or Health Systems Specialist when necessary, for major issues or problems that arise. Checks work in progress to ensure that the supervisor's and Health Systems Specialist's instructions have been met. Lead Dental Assistant instructs employees and/or students in specific tasks and job techniques. Trains employees (dentist, dental residents, dental assistants) on the use of new products, equipment, safety, infection control and the computerized dental patient record systems, including generating patient consults, travel requests, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning. Customer Service Always shows courtesy, respect, and a positive attitude toward patients, co-workers, and the public. Provides assistance to patients, their families and visitors with questions or concerns. Must be a team player in order to implement the organization's mission and goals. Patient Care Provide supervision and assignments to all dental assistants. Sets up operatory for planned dental procedure and cleans dental unit for timely turnover. Passes and handles instruments safely, accurately, and efficiently. Patient Safety Modifies care as appropriate for patient's age and abilities (patient transfer and position). Provides accurate and understandable instructions to patients. Participates in patient identification and time out per JCAHO requirements. Dental Imaging Images are characterized by diagnostic quality, accurate orientation, and exposure. Dental imaging safety techniques are utilized, and retakes are minimized. Imaging requests are accomplished within the desired time frame. Infection Control and Equipment Sterilization Demonstrates proper infection control procedures in setting up and cleaning up operatories. Ensures instruments are properly prepared for sterilization by SPS standards. Instruments are prepared in a manner that does not delay clinical care. Patient Education Provides patient preventative education and oral hygiene instruction. Provides post-operative and other appropriate patient education. Administrative Functions Conducts audits at the direction of the supervisory dental assistant in areas such as infection control, workflow, privacy, safety, and continuous quality improvement. Oversees training of dental assistant students and orients dental externs to the Dental Service. Assists in filling gaps in any clinic's schedule due to late cancellations and failed appointments. Ensures MSA's are notified of all cancellations and no-shows. Information Management Maintains patient confidentiality per HIPAA with written and verbal information. Follows computer security regulations. Employee Education Complies with Employee Education requirements. Completes mandatory annual safety training sessions. Ensures all dental assistants' education is up to date. Work Schedule: Monday-Friday. Hours: 8:00am-4:30pm. Compressed/Flexible: Not Authorized. Telework: Not Authorized. Virtual: This is not a virtual position Functional Statement #: F04117. Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not require. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a. Experience: Six months experience that demonstrates the applicant's ability to perform the work or provides familiarity with the work OR Education: Successful completion of a 1 year dental assistant program accredited by the American Dental Association's Commission on (Dental) Accreditation (CODA) OR Experience/Education Combination: Equivalent combinations of experience and education are qualifying. Certification: Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc. OR, Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary of Health for Dentistry OR, Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). DANB certification is required for the GS 7 grade. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Applicant must also demonstrate the following KSAs: Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants. Skill in coordinating clinical work flow and assignments. Ability to assist in dental program development, outcome management, and strategic planning. Skill in acting as liaison between staff dental assistants and the supervisor. *Ability to provide professional oversight and consultation for staff dental assistants Grade Determinations: For the GS 7 Lead Dental Assistant position applicant must have at least 1 year of experience at the next lower grade level that demonstrates the core competencies describes at that level. This experience includes the ability to identify normal oral anatomy, the knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures, experience monitoring and performing basic interpretation of vital signs, independently providing procedure-specific patient education and appropriate referral of patient concerns to treating dentist, experience capturing standard and special dental images of good diagnostic quality in traditional or digital formats, performing maintenance on dental equipment used for routine and specialty dentistry, entering and retrieving data utilizing electronic dental records and experience performing dental assistant appropriate laboratory procedures. References: VA Handbook 5005-46 Part II Appendix G36. The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-7. Physical Requirements: Some light to medium lifting may be required (dental equipment, files and charts), and the position is somewhat sedentary at chair side and at a computer. Transporting of wheelchair patients to operatory and to x-ray departments will require pushing, walking Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.