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Steward Health Care System Director, Quality Improvement in Ayer, Massachusetts

At Steward Health Care System, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers in how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in the making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:






If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Job Summary: Partners with hospital and medical staff leadership in the development, measurement, and oversight of a comprehensive quality management, performance improvement, medical peer review, and patient safety programs. Participates in the development, monitoring, and reporting of performance improvement activities related to core measures, clinical pathways, and guidelines. Provides education to medical staff, hospital staff and Governing Body. Facilitates performance improvement activities and CQI activities throughout the hospital. Acts as resource person to administrative team, department managers and medical staff. Performs clinical risk management functions. Assists department managers with preparation for medical staff committees. Ensures compliance with regulatory body surveys, i.e., JCAHO, State Licensing Review, CMS Validation surveys. Maintains oversight responsibility for all performance improvement activities conducted throughout the institution.

Job Requirements:

  • Bachelor’s Degree required; Master’s Degree Preferred

  • Meditech Experience Preferred; Proficient in Microsoft Office applications

  • 5-10 years of healthcare administration experience in a hospital setting;