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University of Massachusetts Amherst Technical Assistant II - Optometry in Amherst, Massachusetts

Technical Assistant II - Optometry

Apply now ( Job no: 515767

Work type: Staff Full Time

Location: UMass Amherst

Department:Eye Clinic


Categories: Health & Medical Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Performs specialized technical duties, working with the optometrist to provide chair side assistance and conduct preliminary tests on

patients. Duties include taking detailed patient histories, measuring visual acuity, autorefraction, tonometry, measuring the curvature of

the cornea (Keratometry), glaucoma screening, visual field testing, instilling drops and other duties as required. Additionally, provides

backup for Receptionist duties when they are absent, such as scheduling and contact lens sales.

Essential Functions

  • Prepares patients for examination by taking a detailed patient history for the purpose of gathering base-line information prior to the examination by the optometrist.

  • Instills ocular pharmaceuticals in the patient's eyes and records findings in the medical record at the direction of the


  • Performs computerized visual field testing.

  • When needed, provides education and training on the insertion and removal of contact lenses.

  • Determines when and which parameters of trial contact lenses may be given out to patients as well as rewriting and

releasing written eyeglass and contact lens prescriptions.

  • Helps coordinate the schedule for the optometrist and optician under the direction of the Manager of the Eye Care


  • Schedules appointments for appropriate eye care referrals and follow-up appointments either at UHS or with outside

specialists and prepares written referrals under the direction of the Director of Eye Care Services

  • Understands and stays up to date on third party eye insurance plans; explains benefits to patients, submits claims online,

and solves any issues with billing and insurance.

  • Orders, receives, and verifies the accuracy of prescription orders of contact lenses and maintains stock inventory.

  • Orders pharmaceuticals and contact lens solutions as well as tracks samples and expiration dates.

  • Maintains reception area equipment and eye care supplies.

Other Functions

  • Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Certification as an optometric technician or equivalent experience equal to at least two (2) years relevant optometric


  • Knowledge of optometric terminology, procedures, and optometric billing.

  • Ability to work with staff and students.

  • Ability to carry out written and oral instructions.

  • Certified Paraoptometric Assistant (CPOA) or Certified Paraoptometric Technician (CPOT) must be obtained within 18 months of


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience in grinding of eyeglass lenses and assembly.

Physical Demands/Working Conditions

  • Typical eye clinic environment.

Work Schedule

  • Monday - Friday, 8:30 am - 5 pm.

Salary Information

Grade 13

Special Instructions to Applicants

Along with the application, please submit a resume, cover letter contact information for three (3) professional references.

We seek applicants from all backgrounds to ensure we get the best talent on our team to meet the needs of our diverse campus community which we serve. Multilingual, multicultural, and multiracial applicants encouraged to apply.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Aug 25 2022 Eastern Daylight Time

Applications close: