University of Massachusetts Medical School Clinical Data Liaison in Worcester, Massachusetts


The Clinical Data Liaison is responsible for all of the day-to- day clinical reporting and related administrative activities associated with particular newborn screening medical laboratory results. The Clinical Data Liaison works under the direct supervision of and reports to a Scientist responsible for the specified laboratory section in order to develop, implement and evaluate new methodologies to improve current reporting, and add new capabilities. The Clinical Data Liaison works with the Scientist, the Program Director, and the Quality Assurance Manager for development of Quality Assurance Activities protocols. The Clinical Data Liaison is responsible for implementing quality assurance activities inclusive of written protocols, selection of appropriate reporting policies, LIMS relationships, employee training, competency assessment, and operations improvement. The Clinical Data Liaison may oversee the scheduling and work of Clinical Data Specialists I or II.


Results Reporting

Works independently and as an integral team member to assist the Scientist with:

  • Receipt and triage of medical laboratory results from the section’s laboratory in accordance with parameters set forth by the Scientist.

  • Daily routine communications of newborn screening results and respective follow up of infants.

  • Daily preparations for reporting to the healthcare provider of each infant with priority actionable results, inclusive of identifying healthcare provider.

  • Telephone and written reporting of medical laboratory results, their interpretation, associated risk assessment and next-step actions to the health care provider in accordance with SOP; documenting report and relevant clinical status of infant in the infant record.

  • Responding to external queries for newborn screening results or result interpretation in light of stated clinical concern by caller; documenting report and relevant clinical status of infant in the infant record.

Follow up

Utilizes the Program’s electronic tracking system to assist the Scientist with:

  • Ensuring that the infants with results requiring priority action receive appropriate recommended actions.

  • Tracking long-term continuity of care and outcomes for infants diagnosed with a newborn screening condition.

  • Assimilating and organizing groups of results as requested by the Scientist for review by the Scientist or Clinical Advisory Working Group.

  • Identifying trends and areas to pursue further data analyses for on-going continuous quality assurance.


  • Writes and maintains written SOP of daily communications protocols for review and approval by the Scientist.

  • Provides subject matter expertise for or supervises clinical data specialists I or II.

  • Presents Program data and educational materials at local, state, regional and national meetings related to newborn screening.

  • Follows established safety and privacy protocols.

  • Performs other duties as assigned.


  • Bachelor’s degree in life sciences, nursing, genetics or related field; or equivalent.

  • 5 years of experience, at least 2 of which include professional experience using or reporting clinical laboratory results.

  • A solid understanding of population-based risk assessment.

  • A solid understanding of clinical information relevant to a pediatric setting; willingness and ability to be cross trained in new clinical knowledge.

  • Excellent verbal and written communications skills

  • Excellent interpersonal skills

  • Skilled in electronic file management and general software usage.

  • A solid understanding of regulatory issues and the use of Standard Operating Procedures as they relate to the Clinical Public Health Lab.

  • Flexibility in work schedule as required by laboratory section (i.e., weekend and holiday rotations)


  • Master’s degree in life sciences, nursing, genetics or related field.

  • Familiarity with literature searches


Requisition Number: 2017-29140

Shift: Day

Exempt/Non-Exempt Status: Exempt

External Company Name: University of Massachusetts Medical School

External Company URL:

UMass Medical School is committed to being an equal opportunity and affirmative action employer and recognizes the power of a diverse community. We encourage applications from protected veterans, individuals with disabilities and those with varied experiences, perspectives and backgrounds to consider UMass Medical School as their employer of choice.

Review of applications will begin immediately and the position will remain open until filled.