Massachusetts Healthcare Jobs

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence seeks a Nurse Manager to join our leadership team in the Preadmission Evaluation Unit !

DEPARTMENT OVERVIEW:

• Provides pre procedure screening, prepares the patient, family and significant other for his/her experience throughout the Perianesthesia Continuum for patients utilizing the Specialty Level I Trauma Operating Rooms, Outpatient Operating Rooms and Anesthesia Remote sites.

• Patient Population: Adult and Pediatric, Inpatient and Outpatient.

RESPONSIBILITIES:

• The Outpatient Service RN Manager is responsible for the day-to-day operations at Baystate Health. The Manager collaborates with the professional nursing staff, physicians, and ancillary staff to care for patients with multiple and complex healthcare needs.

• The Manager assumes accountability and responsibility for translating the philosophy, objectives, policies, and procedures of the hospital and the nursing service into effective action. Responsibility is centralized within six major areas: clinical practice, leadership, collaboration, professional development, management of the environment, and strategic planning. Incumbent demonstrates Baystate Health operating principles and behaviors. The incumbent is expected to adhere to system and department compliance policies and any applicable laws and regulations.

• Integrates the service philosophy and values into all unit practices and programs. Ensures the development and practice of nursing in the outpatient service area. Ensures excellence in patient care through interactions with patients and families, nursing staff and other members of the health care team. Ensures the clinical competence of staff through direct interaction and observation, ongoing evaluation of patient outcomes, and feedback from other members of the health care team. Keeps current with the literature regarding changing practices, interventions, and research in patient care and health care delivery. Attends appropriate educational forums. Actively participates and supports service-based performance improvement efforts.

• The Manager creates an environment & provides leadership for the development of the Baystate Health vision to achieve high quality, effective, and efficient patient care. Challenges systems in order to accomplish patient, departmental, and institutional goals. Supports the ongoing development of staff through coaching, mentoring, and role modeling. Initiates and manages change, ensuring appropriate support and resources to staff. Seeks opportunities to build working alliances with other professional teams. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning. Demonstrates skills to meet Baystate Health's Core Competencies in leadership. Seeks guidance for appropriate resources in achieving unit and departmental goals. Sets expectations for behavior and communication and holds individuals accountable, including follow-through of Corrective Actions.

• The Manager creates an environment where open, honest communication allows for equality, shared responsibility and mutual respect. Creates an environment that fosters collaborative relationships. Creates opportunities for multidisciplinary forums in order to problem solve and facilitate planning. Seeks opportunities to build healthy relationships with others.

• The Manager creates an environment that supports and celebrates the professional growth of the nursing staff. Seeks out opportunities for forums that will meet the professional and clinical goals of the staff. Participates in and provides leadership to departmental and hospital committees as requested. Provides timely feedback and evaluation to staff through formal and informal forums. Creates a unit culture that values and supports inquiry and learning. Provides appropriate education and opportunities for the development of unlicensed staff. Networks with other members of the hospital community to share ideas and problem-solve.

• Develops and maintains operational policies and procedures for use in the outpatient service areas. Responsible for the management of the budget for designated areas. Responsible for ensuring compliance with all Baystate Health's policies and procedures. Assures compliance with the regulatory standards, laws, and regulations as they apply to the outpatient service areas. Monitors/evaluates billing processes in collaboration with financial services to maximize reimbursement. Develops and maintains flex staffing plan to meet needs of the departments, while maintaining productivity standards. Responsible for the Performance Improvement Program of the units. Supports and participates in an interdisciplinary health team approach. Responsible for community networking as it relates to programming needs.

• The Manager collaborates with other members of the institution to ensure the delivery of services to meet patient care needs. The Manager is accountable for managing human, fiscal, and other resources needed to support outpatient service nursing practice and positive patient outcomes. Maintains open communication with departments that provide support services to the clinical area to ensure the appropriate level of service at all times. Develops and participates in creating systems that monitor operational activities. Follows issues through until resolution occurs. On an ongoing basis, monitors and critically analyzes resource utilization in the unit. Develops budget proposals based on the changing needs of the patient population and clinical programs. Communicates and collaborates with nursing staff on opportunities for and expectations of cost-effective methods of delivery care.

• Provides unit staff and ensures that all members are competent to fulfill their assigned responsibilities. Ensures appropriate staffing plan to accommodate changing needs of the unit. Utilizes knowledge of federal, state, and hospital unit accreditation agencies standards, policies and procedures, and reimbursement concerns to direct patient care.

• The Manager provides leadership and collaboration in setting the direction of their unit and is responsive to changing internal and external factors. Remains knowledgeable about external forces that are influencing health and patient care management. Develops unit goals and plans to respond to external/internal factors affecting the delivery of patient care. Utilizes knowledge of patients, personnel, and practice to plan initiatives that ensure positive patient outcomes in an effective and efficient manner. Collaborates with other disciplines and initiatives to improve and maintain.

ADDITIONAL HIGHLIGHTS:

• HIGH QUALITY PROGRAM . Baystate Medical Center is known as a teaching hospital that leads in surgical innovation. We use the latest minimally invasive procedures and robot-assisted techniques and offer a wide range of both general and specialty surgical care.

• PATIENT EXPERIENCE. Work with dedicated professionals committed to patient centered excellence. Act as an advocate for patients, families and significant others. Come join a team dedicated to the culture of safety, shared governance and nursing autonomy.

• PROFESSIONAL DEVELOPMENT. Baystate Health is committed to your professional development. Baystate Health is accredited to provide continuing education programs for all members of the healthcare team, including nurses. Enjoy state-of-the-art simulation programs on campus! TNCC, ACLS, CPR and CPI classes provided. Reimbursement for AORN certification.

• COMPETITIVE BENEFITS SALARY AND SO MUCH MORE! Generous compensation package, CME Allowance and time, high quality, low cost medical/dental, robust paid time off.

QUALIFICATIONS:

• Education: BSN Required, Master’s Preferred.

• Experience: At least five years RN experience, at least two years of supervisor/leadership experience required.

• Successfully passed Board of Registration in Nursing Examination and is licensed in the Commonwealth of Massachusetts.

• Current American Heart Association BLS Health Care Provider certification required.

YOU BELONG HERE. Diversity is having a seat at the table; Inclusion is having a voice; Belonging is having that voice be heard. We are a system that engages with our patients, providers and communities to promote healthier outcomes. At Baystate Health we know that treating one another with dignity elevates respect, which is one of our core values, and it is what makes us not just an organization, but also a community. It is how we will advance the care and enhance the lives for all people while demonstrating how diversity, inclusion and equity help to make us better.

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers.

All correspondence can be directed to:

Kimberly Jeznach

Talent Acquisition Consultant II/Healthcare Recruiter

Kimberly.jeznach@baystatehealth.org

You Belong at Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Equal Employment Opportunity Employee

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

Education:

Bachelor of Nursing Degree (Required), Master of Nursing

Certifications:

Basic Cardiac Life Support - American Heart Association, Registered Nurse - State of Massachusetts

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

Ab out Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

• Baystate Medical Center in Springfield

• Baystate Children’s Hospital (located at Baystate Medical Center)

• Baystate Franklin Medical Center in Greenfield

• Baystate Wing Hospital in Palmer

• Baystate Noble Hospital in Westfield