Quest Diagnostics Technician, Specimen I - Evenings- Marlborough, MA in Marlborough, Massachusetts

The Journey Begins with you.

There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible.

At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we seek a Specimen Technician I in Marlborough, MA.

Schedule: Full-Time, 40 hours. M-F 4pm-12am (Evening Shift). Weekend rotation, every 4-6 weeks.

Salary dependent upon experience.

Job Opening ID 3783036

Responsibilities

Basic Purpose: The SPT I is responsible for general support functions within the Specimen Processing Department. This position requires passing a data entry assessment. Functions performed may include but are not limited to data entry of test orders, presort, pickup and delivery of processed specimens to the laboratory, centrifugation and aliquoting. Department is a production environment, with emphasis on productivity/quality standards and departmental completion times. All functions must be performed with confidence, accuracy and in a timely manner. Job is complex and requires that employee have good organization skills and ability to learn and understand specimen types related to test(s) ordered by client. The SPT I must have the ability learn and understand the compliance regulations related to test ordering which may change on a daily basis. This position is critical to quality for customer satisfaction. Additionally, since many changes do occur from day to day, great flexibility on the part of the SPT I is required. Majority of SPT I work, on the nightshift, but based on staffing needs weekends, holidays, on call and overtime is a requirement. Duties and Responsibilities:

  • Able to perform all responsibilities of the Specimen Preparation Assistant

  • Demonstrates an ability to learn the job duties assigned to the SPT I, and develops an understanding of how all the functions in Specimen Processing fit together

  • Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.

  • Demonstrates an understanding of the compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services

  • Meets standards for production and accuracy within 6 months

  • Understands the complex relationship between test(s) ordered and specimen received

  • Completes all required written documentation, legibly and within the assigned timeframe

  • Meets or exceeds all performance expectations to include attendance, adherence to work schedule and demonstrates Quest values and behaviors through work performance and peer and team interaction

  • Is open to learning additional functions within Specimen Processing to allow timely progression to the next level

  • Performs other duties as assigned

Supervision Exercised: N/A

Qualifications: Education Preferred:

  • HS diploma or equivalent Work Experience:

  • Medical background preferred which includes medical terminology applicable to a clinical laboratory

  • Previous experience in a production environment preferred Physical and Mental Requirements:

  • Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour

  • Works in a biohazard environment, practicing good safety habits

  • Able to sit or stand for long periods

  • Handles multiple tasks simultaneously and works in a production environment Other:

  • Communicates effectively with all levels of staff

  • Maintains composure while working under pressure

  • Reflects good judgment at all times when determining what action to take when resolving problems

  • Adheres to Quest Diagnostics core values, safety and compliance policies and procedures

  • Keeps work area neat and clean

  • Demonstrates strong interpersonal skills that foster a positive environment.

  • Demonstrates flexibility and ability to adapt to change

Other Information

Under the supervision of a Group Lead, the Specimen Technician processes manual and electronic orders, aliquots samples, sorts and prepares samples for pick up by laboratory staff or delivers samples to the appropriate laboratory for assay set up. Must be able to perform and follow all processing procedures related to pre-analytical processes. However, position is not limited to these functions. Accurately enter data into the computer system manually or electronically.

Closing Statement

Quest Diagnostics has many career opportunities for individuals whose talent, initiative and dedication will complement our belief that the patient comes first and that values do matter. We work to earn our customers’ trust every day by providing the highest quality diagnostic information services in a professional, accessible and informative way. Our workforce is diverse and talented and believes in our vision: "Empowering Better Health with Diagnostic Insights."

[All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.]

Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity. Quest Diagnostics does not discriminate against individuals with disabilities. If you need assistance in completing an employment application please email QDJobs@questdiagnostics.com or call 262-439-1939 for assistance or an accommodation.

Job Title: Technician, Specimen I - Evenings- Marlborough, MA

Job ID: 3783036

Location: 200 Forest Street

Full/Part Time: Full-Time

Regular/Temporary: Regular

City: Marlborough

State: MA