Commonwealth Care Alliance Job Details: Behavioral Health Specialist in Framingham, Massachusetts

Job Details: Behavioral Health Specialist

On-Line Application

  • Vacancy NoVN1422

Posting TitleBehavioral Health Specialist

Location CityFramingham

Language Requirement

Job Description

Framingham, MA

Home Health

Behavioral Health Specialist

Position Summary

The Behavioral Health Specialist on the Behavioral Health Intensive (BHI) team provides care management to members assigned to the BHI team ; responsible for the overall coordination of the plan of care for a specified panel of patients in need of care management. The Behavioral Health Specialist provides assessment, care planning, care coordination coaching and support to members in their specified panel. The Behavioral Health Specialist provides consultation, education, and support to CCA clinicians and provider network regarding behavioral health/substance abuse treatment and management. The Behavioral Health Clinician coordinates behavioral health/addiction treatment services in accordance with the treatment plan, and works collaboratively with the care team to manage complex behavioral health cases.

The BH Specialist treats members in their homes as well as in the Commonwealth Community Care Clinic in Framingham.

Key Responsibilities

  • Provides behavioral health support to clinical teams

  • Determines member behavioral health needs and potential solutions through case conferences and in person assessments.

  • Participates in team meetings and provides input to clinical teams on behavioral health issues, treatment options and strategies.

  • Assists clinical teams evaluate a member’s need for behavioral health services

  • Acts as a liaison to inpatient and outpatient behavioral health treatment facilities

  • Conducts educational and training activities that promote appropriate, safe, and effective care.

  • Participates in a variety of administrative functions, as requested, including network development, quality improvement programs, and clinical guideline development.

  • Facilitates and/or participates in member care conferences.

  • Advocates for members in a culturally competent manner.

  • Ensures members’ rights to fair and equitable treatment and self determination

  • Seeks maximum member and family participation to promote independence.

  • Works with the CCA Behavioral Health Program Manager, the CCA H.E.C.T. Program and clinical teams to develop and implement a start-up Depression Management Program that includes the use of behavioral activation and problem solving treatments for depression.

  • Serves as gatekeeper to the program through in person assessment of members recommended by clinical teams for inclusion in the DCM.

  • Provides guidance and oversight to clinicians and staff implementing the DCM

  • Maintains records necessary information and aggregate data about member progress for the purpose of quality improvement and recommendations about improving the DCM program.

Education Requirements

  • Master’s Degree in Social Work or Psychology, required

  • Licensure with the Commonwealth of Massachusetts as a LCSW, LICSW, or LMHC

Experience Requirements

  • 3-5 years of experience preferred

Knowledge, Skills and Abilities

  • Must have a valid Drivers License with the Commonwealth of Massachusetts and a valid car

  • Ability to implement creative solutions to behavioral health problems.

  • Knowledge of Geriatric and Adult Behavioral Health Issues important

  • Understands, maintains and can effectively communicate the standards of Compliance.

  • Ability to prioritize workload and manage multiple projects simultaneously as evidenced by demonstrating effective time management skills.

  • Maintains appropriate written and oral communication, documenting patient encounters, communicating with regulating agencies that may be involved in care, and communicating findings with primary care team

  • Motivates, empowers, inspires and collaborates with all members of the organization

  • Able to work effectively as a part of a team

  • Effectively understands, communicates, and interacts with people across cultures and social disparities. Aware of one’s own cultural worldview and one’s attitude towards cultural differences and social justice. Possesses knowledge of different cultural practices and worldviews, and exhibits cross-cultural skills.

Working Conditions

  • While performing the duties of this job, the employee may be required to lift up to 20 pounds on an occasional basis.

  • The employee frequently is required to stand, walk, sit, and reach with hands and arms.

  • The employee is occasionally required to stoop, kneel, crouch, or crawl.

Language Requirements

  • Spanish, Portuguese, and or Haitian Creole fluency highly preferred/Necessary if working in Western Mass location

Commonwealth Care Alliance is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state or local laws