Brockton Hospital Medical Office Coordinator in Brockton, Massachusetts

Medical Office Coordinator

Facility:

Signature Healthcare - 176 Quincy Ave, Brockton, MA 02302

Department:

Endocrinology

Schedule:

Full Time 40 Hours only

Shift:

Mon-Fri,8A-5P, flexibility required to work earlier or later

Hours:

40 Hours

Job Family & Level:

Job Details:

  • High School diploma or equivalent required

  • Customer-service experience

Under the direction of the Practice Manager, answers and screens all telephone calls. Documents messages as required regarding illness, prescription refills, lab, radiology, imaging reports, test results, referrals, etc. Makes and edits appointments via computer. Organizes provider's correspondence. Registers patients in a timely and appropriate manner. Verifies data or enters changes to the demographic and insurance screens. Posts co-pays and payments. Balances manual and CRT batches at the end of each session. Familiarity with IDX, Allscripts, and/or Meditech software systems preferred.

Signature Healthcare is committed to continuous process improvement. We have embraced LEAN as our management system and our way of working. All employees have a significant role in improving our environment of care through problem solving, generating improvement suggestions, goal setting & measuring results.