Beth Israel Deaconess Medical Center Urogynecology Technician in Boston, Massachusetts

Urogynecology Technician

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Job LocationBoston, Massachusetts

Req ID 20508BR

Department Description: The Division of Female Pelvic Medicine and Reconstructive Surgery in the Department of OB/GYN at BIDMC is looking for Urogynecology Technician to fill a key clinical role within our busy practice. The candidate selected will have an opportunity to advance women’s health working directly with patients in a busy office-based clinical setting. The technician will work as a member of the clinical team including nurses, Nurse Practitioners and highly-trained surgeons.

The division provides treatment for a wide variety of pelvic floor disorders in women of all ages using cutting edge treatment modalities. The technician selected will have multiple clinical responsibilities and a perform a wide variety of MA activities including performing specialized tests and assisting providers with office-based procedures. The candidate selected will be the primary MA for the practice, working in both our Boston and Needham based offices.

The ideal candidate will have excellent clinical skills, the ability to learn quickly, strong organizational skills, and the desire to participate in the care of women with pelvic floor disorders. A positive, team-oriented attitude is a must.Job Location: Boston, MAReq ID: 20508BRJob Summary: Under the supervision of the Urogynecologist, performs specialized tests and procedures and completes a variety of medical assisting activities in an office based clinical setting. Coordinates and expedites the flow of patients and providers, while ensuring smooth functioning of the division. Adheres to hospital policy regarding patient confidentiality, exhibits a willingness and ability to communicate self as a caring and respectful person, capable of sensitively responding to patient's needs.

Essential Responsibilities:

  • Performs multiple clinical responsibilities and procedures, which may include but are not limited to urinalysis, urodynamic studies, bladder scan, and urinary catheterization. Appropriately seeks provider assistance and consultation when necessary. Provides assistance and support to the physicians and nurses as needed.

  • Develops and maintains competencies including urodynamic testing and urinary catheterization according to division protocol. Performs these tasks under the guidance and support of clinical provider. Maintains yearly competency in these specialized tasks as overseen by clinical provider or supervising RN.

  • Cleans, disinfects and inspects all medical equipment and instruments used for patient care between each patient according to guidelines required by the department. Inspects equipment on routine basis for damage or repairs.

  • Performs appropriate departmental screening, lab tests and specimen collection. Implements quality control standards as required. Provide patients with relevant instructions for specific tests and procedures.

  • Performs a wide variety of activities during patient visits. Sets-up and assists providers and nurses. Monitors patients during and following routine care and procedures. Performs lab testing, specimen collection, phlebotomy and vital signs according to protocol. Communicates results in a timely manner to appropriate clinical providers and documents accurately in medical record.

Required Qualifications:

  • Vocational or Technical training in Medical Assisting required.

  • Certificate 1 Medical Assistant Certificate required.

  • 1-3 years related work experience required.

  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

  • 1-3 years of experience as a Urogynecology, Urology or Gynecology Medical Assistant.

Competencies:

  • Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

  • Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

  • Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.