Boston Medical Center Unit Coordinator - 8North Critical Care Unit, NP - 8 hrs Evenings and Every Other Weekend and Every Other Holiday - SEIU in Boston, Massachusetts

Unit Coordinator - 8North Critical Care Unit, NP - 8 hrs Evenings and Every Other Weekend and Every Other Holiday - SEIU

Boston, MA

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Job ID 5931705 Date posted 10/09/2017

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.

BMC is also committed to our employees, who are a very important piece to who we are. We pride ourselves in providing equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. BMC will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.

  • Requires a high school education or GED.

  • One to two years previous clerical experience required. Healthcare setting preferred.

  • Work requires demonstrated competence to effectively speak, read and write English.

  • Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center is a plus.

  • Work requires ability to accurately interpret and utilize medical terminology and abbreviations.

  • Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and experience with or ability to learn hospital wide systems such as SEM, IDX, SDK, etc.

  • Ability to use and troubleshoot basic office equipment.

  • Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.

  • Organizational skills to effectively set priorities and efficiently complete assigned work.

  • Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.

  • Work requires physical ability to meet core job requirements in accordance with setting demands for the patient populations regularly served.