Boston Medical Center Team Coordinator Patient Access Services - Full time-Eve shift in Boston, Massachusetts
Team Coordinator Patient Access Services - Full time-Eve shift
Job ID 5335744 Date posted 08/09/2017
Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.
BMC is also committed to our employees, who are a very important piece to who we are. We pride ourselves in providing equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. BMC will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Reporting to the Manager of Patient Access Services, the Team Coordinator plans, supervises, coordinates and directs the day to day operations of the registration, admitting and inpatient financial staff. Ensures that the department meets their standard for performance and service to patients; resolves all operational issues related to census, registration, admissions and financial clearance.
Requires completion of an Associate's Degree in Business (or equivalent combination of education and related experience). In addition to above, requires at least 3 years of admitting, registration or financial counseling experience and complete knowledge of third party payer requirements and federal and state regulations. Supervisory experience preferred. Must possess superior customer service and communication skills and the ability to communicate effectively and positively at all times. Knowledge of the principles and techniques of management and supervision. Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Outlook) and web browsers. Ability to analyze data and other information utilizing and maintaining spreadsheets and databases. Ability to prepare written reports, studies and recommendations. Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.