Beth Israel Deaconess Medical Center Medical Assistant - Specialty in Boston, Massachusetts

Medical Assistant - Specialty

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Job LocationBoston, Massachusetts

Req ID 20879BR

Department Description: nullJob Location: Boston, MAReq ID: 20879BRJob Summary: Performs a wide variety of medical assisting activities and assists providers with special procedures during patient visits in an office-based clinical setting. At BIDMC, a Medical Assistant in a hospital-based practice is not authorized to perform duties that can be performed only by licensed personnel, which includes but is not limited to, drawing up medications and/or medication administration or flushing an IV.

Essential Responsibilities:

  • Performs a wide variety of activities during patient visits and special procedures. Sets up and assists providers and monitors patients during and following the procedures. Performs phlebotomy, vital signs, height and weight , suture removal and dressing changes as needed.

  • Cleans, disinfects and inspects medical equipment and instruments used for patient care between each patient use according to guidelines required by the unit. Prepares equipment to be sent out of unit for sterilization. Inspects equipment on a routine basis for damage or repairs.

  • Performs appropriate departmental screening, lab tests and specimen collection. Implements quality control standards as required. Provide patients with relevant instructions for specific tests and procedures.

  • Schedules follow-up tests and appointments using hospital systems. May contact patients with reminder appointments.

  • Escorts patients to other ancillary areas as needed. Performs other support activities as requested by managers or clinical providers in order to provide for patient needs in an optimal way. Attends internal and external educational or training sessions as assigned.

Required Qualifications:

  • Vocational or Technical training required in Medical Assistant Training.

  • Certificate 1 required: Medical Assistant Certificate

  • 1-3 years related work experience required.

  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.


  • Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

  • Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.