Boston Medical Center Laboratory Support Technician - Infectious Disease - (PT, 30 hrs, Days) (SEIU) in Boston, Massachusetts

Laboratory Support Technician - Infectious Disease - (PT, 30 hrs, Days) (SEIU)

Boston, MA


Job ID 4931297 Date posted 06/19/2017

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. BMC provides a full range of pediatric and adult care services, from primary to family medicine to advanced specialty care.

BMC is also committed to our employees, who are a very important piece to who we are. We pride ourselves in providing equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. BMC will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer oriented laboratory services including specimen procurement, specimen processing and related specialized procedures, and service to effectively communicate information to users of the Laboratory Services in order to ensure the department is able to operate efficiently and to successfully fulfill its mission. LSTs also provide training and guidance to less experienced laboratory support technicians.The position includes some weekends and holidays.

Minimum Qualifications:

  • High School Diploma.

  • One year of Phlebotomy, EKG, and/or specimen processing experience is preferred.

  • Phlebotomy Certification (ASCP) preferred

Duties and Responsibilities: (These are a general summary and not all inclusive)


  • Stocks phlebotomy workstations and trays with essential supplies.

  • Positively identifies all patients and specimens to eliminate mislabeling risks.

  • Performs venipunctures according to NCCLS specifications.

  • Labels specimens according to procedures.

  • Collects timed specimens according to procedures.

  • Collects blood cultures according to policies and procedures.

Specimen Processing

  • Understands study protocols and processes specimens accordingly.

  • Prepares the workstation with all essential supplies to ensure smooth processing of specimens.

  • Receives and verifies identification of specimens according to laboratory policies and procedures.

  • Labels specimens according to laboratory policies and procedures.

  • Distributes specimens to appropriate lab sections with in specific time frames.

  • Centrifuges and aliquots specimens, and follows all special handling instructions.

  • Processes, prepares, and stores specimens for sendout to reference laboratories

  • Processes random and 24 hour urine specimens.

  • Monitors and records daily temperatures and performs scheduled maintenance of equipment.

Customer Service and Communication

  • Communicates and cooperates to improve patient services and the quality of each patient's experience.

  • Demonstrates excellent communication skills with patients, staff members, and phone customers.

  • Establishes positive, professional relationships with coworkers and managers to enhance the efficient operation of the department.

  • Delivers reports in a timely fashion.

  • Respects and follows BMC's rules of confidentiality.

  • Consistently follows through and conveys accurate information.

  • Answers the telephone according to department policy and procedure.

  • Completes all appropriate logs for documentation and troubleshooting, and communicates to supervisor.

  • Incorporates Medical Center Values into all undertakings.