Beth Israel Deaconess Medical Center GME Licensing & Credentialing Coordinator in Boston, Massachusetts

GME Licensing & Credentialing Coordinator

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Job LocationBoston, Massachusetts

Req ID 21690BR

Department Description: nullJob Location: Boston, MAReq ID: 21690BRJob Summary: Reporting to the Administrative Director, GME Office, serves as the primary liaison between the Massachusetts Board of Registration in Medicine (BORM) and BIDMC clinical training programs in management of licensure standards and protocols, processing over 700 annual initial licensing applications for clinical residents, fellows, and rotating trainees, to include annual limited license renewals. Tracks and maintains documentation and data for licensing, credentialing and re-credentialing, and Medicare audit requirements utilizing several proprietary databases (New Innovations, CACTUS, et al). Provides operational management for specific hospital fellowships (both ACGME and non-ACGME-accredited), rotating trainees, and observers from all clinical departments. Provides increased fellowship oversight; working in conjunction with ACGME and non-ACGME clinical fellowship Directors and coordinators to facilitate entry of block rotation schedules, faculty supervisors, and appropriate evaluative forms and processes via New Innovations, as necessary to maintain accreditation standards, recoup Medicare and Medicaid payments to the hospital, and maintain data for institutional site visits. Manages Observership requests from all departments for experiences.

Essential Responsibilities:

  • Serves as Institutional Super-user for the New Innovations system at BIDMC, providing individual training to departmental users as needed; overseeing data entry, and problem-solving in collaboration with department program coordinators and managers.

  • On behalf of BIDMC, interacts with Massachusetts Board of Registration in Medicine on all issues relative to limited license and renewal of license applications.

  • Manages documentation, data, and follow-ups for licensure and certification standards.

  • Assists in conducting data audits in New Innovations and Cactus programs, which serve as the basis for Medicare/Medicaid reimbursements to BIDMC.

  • Designs and generates custom reports for the GME and Medical Center leadership relative to all aspects of house officer training requirements and Medicare reimbursement documentation (duty hour reports, current counts, etc.).

Required Qualifications:

  • High School diploma or GED required.

  • 0-1 years related work experience required.

  • Attention to detail and demonstrated ability to follow through in all aspects of work.

  • Strong interpersonal skills and ability to manage sensitive and confidential information.

  • Ability to work independently, using judgment and flexibility in setting priorities and meeting multiple deadlines, and the ability to function as a reliable team member accountable to multiple customers.

  • Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.


  • Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

  • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

  • Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

  • Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

  • Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

  • Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  • Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

  • Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally