State of Massachusetts Certification Unit Manager in Boston, Massachusetts

Health Care Facility Certification Unit Manager (Boston office)

The Massachusetts Department of Public Health is seeking qualified individuals dedicated to public health, quality of life and safety. He/she will manage the certification and inspection process to ensure safe, high quality patient care is provided in over 800 Massachusetts health care facilities and programs certified for participation in the Medicare and Medicaid programs. The Certification Unit Manager will lead a team of seventy professional staff operating under three regional health facility inspection managers and a clinical laboratory program manager, which is responsible for conducting certification inspections in accordance with federal survey protocols and the priorities established by Centers for Medicare and Medicaid Services.

Our applicant will play a vital role ensuring nursing homes and other health care facilities comply with all state and federal regulations. The ideal candidate will have experience working in a health care setting, an understanding of regulations and policies that apply to health care facilities in Massachusetts, and experience leading a large and diverse team of professionals.

DUTIES AND RESPONSIBILITIES (these are a general summary and not all inclusive):

  • Ensure inspections are conducted in each of the three regions in a timely manner, and in accordance with federal requirements and protocols.

  • Implement and improve policies and procedures to maintain consistency and accuracy in inspection reports, and effective follow-up activity to ensure compliance.

  • Coordinate the effective use of resources with the Division’s licensure and complaint unit managers.

  • Interact with the health care facility executives and administrative teams on inspection related issues.

  • Provide guidance to facilities on state and federal health care regulations, health care standards of practice and related patient care concerns.

  • Facilitate training to providers and consumer groups on health care regulations at conferences.

  • Supervise health care professionals and conducting employee performance evaluations.

  • Represent the Department at meetings and policy committees.


This is aBoston-based positionoverseeing the work conducted on a state-wide basis.


  • Innovative, resourceful and prior experience supervising other managers and supervisors, including licensed health care professionals.

  • 5 years in management experience.

  • Knowledge of the principles and practices of public health or medical care administration.

  • 3-5 years working in a healthcare facility, preferably skilled nursing homes and hospitals, in an administrative or management capacity.

  • Demonstrated understanding of state and federal regulations related to long term care, hospitals, clinics, hospices, home health agencies, rehabilitation facilities and ambulatory surgical centers.

  • Strong written and oral communication skills with proficiency in Microsoft Office applications including Outlook, Word, PowerPoint and Excel.


The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.


As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve -but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your total compensation, including:

  • 75% state paid medical insurance premium

  • Reasonable Dental and Vision Plans

  • Flexible Spending Account and Dependent Care Assistance programs

  • Low cost basic and optional life insurance

  • Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

  • 11 paid holidays per year and competitive Sick, Vacation and Personal Time

  • Tuition Remission for employee and spouse at state colleges and universities

  • Short-Term Disability and Extended Illness program participation options

  • Incentive-based Wellness Programs

  • Professional Development and Continuing Education opportunities

  • Qualified Employer for Public Service Student Loan Forgiveness Program


A background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact Health Human Resources at 1-800-850-6968.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) five years of full-time, or equivalent part-time, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least one year must have been in a managerial capacity.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Management

Organization: *Department of Public Health

Title: Certification Unit Manager

Location: Massachusetts-Boston - Chauncy St.

Requisition ID: 170001E6