Children's Hospital Boston Case Management Associate CATCR in Boston, Massachusetts

Title Case Management Associate CATCR

Department Patient Services-Nursing

Job Posting Description At Boston Children’s Hospital, success is measured in patients treated, parents comforted and teams taught. It’s in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Center for Ambulatory Treatment and Clinical Research department and discover how your talents can change lives. Yours included. The Case Management Associate (CATCR) will be responsible for:Collaborating and communicating with multidisciplinary team members around pre-treatment planning, referral processing and service set up.Communicating with patients and/or family members as necessary to assist with information, provide literature, and direct to community resources.Acting as a liaison with the relevant clinical groups (both inpatient and ambulatory) and developing and maintaining strong relationships between these areas.Communicating with clinics, community resources, agencies, vendors and families around patients’ transitional care.Communicating with insurance companies to obtain not only prior authorization approvals for medications, but also supplies, equipment and ambulance transportation.Ordering durable medical equipment and faxing corresponding orders and necessary documentation as identified by the clinical team.Providing resource information, literature and direction to community resources and maintaining community resources database.Providing data entry into hospital Electronic Medical Records (EMR).Coordinating special projects as needed.Developing and maintaining internal database that supports patient care.To qualify for this position you must have:A Bachelor’s Degree; degree in a health care related field is preferred.Minimum of 2 years administrative health care experience in coordinating care. Medical Terminology skills, a plus. The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Advanced experiences using MS Office, Excel, Word and Powerpoint skills.Spanish or Arabic language skills, a plus.Boston Children’s Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best. Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Status Full Time

Shift Day

Standard Hours per Week 40

AutoReqId 44241BR